Conditions of delivery

The buyer chooses the method of delivery after adding the goods to the basket, before finally placing the order.

Immediately after confirming the order, we proceed to its implementation.

When will the ordered goods reach the recipient?

The delivery time for each order depends on several factors.

In order for the shipment to reach the recipient, we need time to prepare it for shipment (picking and packing), as well as the time needed for the courier company to deliver it.

We make every effort to ensure that parcels leave our warehouse within 48 hours from the moment the payment is credited to our account in the case of orders paid in advance as well as orders with the choice of deferred or timely payment.

However, there are unusual situations that cause delays in express delivery of goods. In each such case, the customer is notified immediately by e-mail or telephone.

 

Parcels within the country are delivered by a courier company within 7 working days.

In Poland, the cost of shipping is PLN 25 net. Orders from PLN 1000 net are shipped free of charge. The courier company we work with is GLS for smaller parcels and Raben and Poczta Polska for pallet shipments.

Parcels are delivered by a courier company within 14 business days.

The shipping cost is 15. Orders over €240 are shipped for free. The courier company we cooperate with is GLS for smaller parcels and Raben.